Author: Bill Nulman

The Member Experience is More than Pharmacy

I recently presented at the Children’s Hospital Association HR Benefits Forum. During the conference, I learned about challenges with employee communication and retention from HR and Benefit leaders. To retain employees, innovative benefits and programs are being implemented. However, as more programs are added, it becomes increasingly difficult to deliver personalized messaging to larger and […]

Digitally Increase 340B Prescription Capture Rate

The 340B program was created to help qualified entities reduce the cost of outpatient pharmaceuticals for patients, allowing for the expansion of comprehensive health services to the communities they serve. To support the continuity of care for underserved patients, it is essential to increase and maintain 340B capture rate through domestic and contract pharmacies. Hospitals […]

Technology is Not a Trend

Controlling pharmacy costs and mitigating risk has always been a priority for plan sponsors. In my time as a pharmacy benefit consultant, I worked with employers and hospitals to implement ideas and programs that aligned with their goals. While these programs are a strategic success, they cause member disruption and require time-consuming manual processes that […]