It’s more than a store closing. When a pharmacy shuts its doors, it disrupts care for thousands of people—and it’s happening more than ever.
In 2025 alone, over 2,300 pharmacies across the U.S. are expected to close. Rite Aid is shuttering more than 175 locations in New York State as part of a bankruptcy plan. CVS is closing 271 stores this year. And Walgreens has already pulled back in multiple markets. This isn’t a one-off—it’s part of a larger trend reshaping access to medications nationwide.
For members, the impact is immediate.
Even when notices go out, they often arrive too late—or get lost in the noise. Many don’t find out until they try to refill a prescription and realize their usual pharmacy is gone. Others are notified but unsure of what to do next. Will their prescription transfer? Where should they go? Is their next closest option in-network? What if it costs more?
Those questions create stress. And for members managing chronic conditions, delays or confusion can affect far more than convenience—they can affect health outcomes.
When members lose pharmacy access, they also lose:
- The pharmacist who knew their history
- The location they could count on
- The routine that kept their care on track
Suddenly, they’re forced to figure it out—fast—and without much support.
That’s why digital tools like Levrx matter more than ever.
The Levrx Member App is built to eliminate that friction. Instead of calling around or waiting in line, members can take action in seconds. They can:
- Find a new in-network pharmacy nearby
- Compare real-time prices and confirm coverage
- Transfer prescriptions without extra steps
- Access digital ID cards, refill reminders, and savings alerts
Levrx gives members control in a moment that often feels out of their hands.
And for plans, PBMs, and employers, it’s a way to reduce disruption, protect experience, and deliver real value during a volatile time in pharmacy access.
Because while pharmacy closures may be inevitable, member confusion and care delays don’t have to be.
Want to see how Levrx can support your members during times of disruption? Contact us to learn more.